Support bulletin

Windows 10 and Photogize Lab and RasterPlus

Recent Windows 10 updates may cause issues with networked legacy applications, including Photogize Lab and RasterPlus. A registry modification resolves it.

  1. Open the Registry Editor. Type regedit into the Windows start menu search bar and press Enter.
  2. Navigate to the system policies key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  3. Create a new entry. Right-click the white space in the right pane and select New → DWORD (32-bit) Value. Name it EnableLinkedConnections and set its value to 1.
  4. Restart the computer. The networking problem should be resolved after the restart.
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