Support
Support bulletins.
Fixes, configuration changes, and how-tos for Photogize and RasterPlus customers, carried over from the old graphx.com.
Custom photo sources in PhotoCentral
June 12, 2026Control which photo sources — uploads, galleries, social media — your PhotoCentral site offers customers, from RetailerCentral.
Email notifications in RetailerCentral
June 8, 2023Define order email notifications in RetailerCentral instead of Photogize Lab — triggers, auto-populated fields, and recommended setup.
Missing images in Photogize Lab
May 6, 2023Order images are now delivered from Photogize servers instead of Amazon. If harvesting fails on an older Lab version, update to 6.04.04.
Important Authorize.NET configuration changes
September 15, 2022Authorize.NET settings moved to RetailerCentral for API compliance — where to find them, and what changed about capture methods.
Legacy templates now compatible with PhotoCentral 2020
July 14, 2022Legacy PhotoCentral templates converted to CloudCover format for the PhotoCentral 2020 rendering engine — the full list of converted products.
Windows 10 and Photogize Lab and RasterPlus
February 12, 2022Recent Windows 10 updates can break networked legacy applications — fix it with the EnableLinkedConnections registry entry.
Having trouble with your Kiosk iPhone Connection Kit?
November 3, 2016Troubleshooting steps for the Kiosk iPhone Connection Kit.